Back to overview
Resolved

Provider app: member weights and device sync unavailable (Resolved)

Oct 14, 2026 at 11:10pm UTC
Affected services
Member and Provider Apps

Resolved
Oct 14, 2026 at 11:10pm UTC

Affected: Provider app (member health data); Member app (scale and Apple Health sync). Providers could not view member weight history, preferences or notification settings, and some readings did not sync. Everything is working normally after resolution at 4:05 PM PT.